What Legal Access Means Here
Our Legal position starts with location and eligibility: access depends on local law, and you are responsible for checking whether this service is permitted where you are. We may ask for account details and phone verification before access is completed, because the account holder must match
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the information used for wallet or bank activity. The same policy applies whether you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We can pause an account record when details conflict, a payment reference cannot be matched, or a legal request requires action.
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If you are in Indonesia, check the rules that apply to your location before opening an account or sending funds.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.